Ryan Media Policies

Delivery of books
Up to 10 days for delivery within Australia. Longer delivery periods apply for overseas destinations. These vary according to destination and preferred shipping method.

Postage rates
For Australian customers, postage rates are based on single item purchases, therefore if multiple items are ordered the total postal charge will be scaled accordingly.

Pricing
All pricing is in Australian dollars and includes GST (Australian customers only). For international customers, when making your purchase, the GST amount will be excluded from your total.

Duties & taxes
Duties and taxes vary by country and are the responsibility of the customer. They are not included in the purchase or postage price. Please check your country’s regulations regarding further charges that may be incurred.

Refunds & returns policy
Refunds are only provided where an item is faulty, damaged or the incorrect item was dispatched. Faulty items must be returned within 30 days of delivery. Upon receipt of the returned item, a refund will be issued within 30 days.