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Ponsse provides service videos on mobile devices

Ponsse is launching a new customer oriented Ponsse Active Manual, which is an instruction and maintenance manual service with videos to support the daily work of forest machine operators. Source: Timberbiz

The visual Ponsse Active Manual is an instruction and maintenance manual service that works on a mobile device and supplements the current instruction and maintenance manual by offering videos in addition to the manual.

The new service makes use of the latest technologies, such as 3D modelling.

Active Manual has many benefits for forest machine operators: it is clear, fast, and easy to access.

“These days, people use instruction videos for doing all kinds of things, so it’s natural to also have operating instructions for forest machines available in video form. You can watch the videos whenever and wherever you want over the internet, and they can provide you with instructions for daily operation procedures,” said Pinja Aho, Visualisation Specialist, Ponsse.

The new service improves the productivity of forest machine operators by providing them with fast and easy access to the most common instructions for the operation and maintenance of forest machines.

The service’s videos will improve the utilisation rate of forest machines by ensuring access to instructions and support whenever and wherever they are needed.

The video library is continuously updated, and videos are added as soon as they are produced. PONSSE Active Manual is available on the Apple and Android app stores.